WORLDWIDE SHIPPING IS AVAILABLE.
ALL ORDERS ARE SHIPPED FROM MOSCOW, RUSSIA. WHILE ORDERS ARE TYPICALLY SHIPPED WITHIN 1-2 BUSINESS DAYS, ORDERS MAY TAKE LONGER DUE TO UNFORESEEN CIRCUMSTANCES. YOU WILL RECEIVE AN ORDER CONFIRMATION EMAIL ONCE YOUR ORDER HAS BEEN SUCCESSFULLY PLACED AND ADDITIONAL EMAILS ONCE YOUR ORDER HAS BEEN SHIPPED.
INTERNATIONAL ORDERS USUALLY TAKE 15-20 DAYS TO ARRIVE ONCE SHIPPED
STANDARD SHIPPING PRICE — 15 $ USD
YOU WILL RECEIVE AN EMAIL INCLUDING ALL INFORMATION ABOUT YOUR ORDER AFTER PAYMENT. ONCE YOUR PACKAGE HAS BEEN SHIPPED
YOU WILL RECEIVE AN EMAIL INCLUDING TRACKING INFORMATION (SOMETIMES MESSAGE CAN DROP IN SPAM FOLDER SO PLEASE CHECK IT!)
(SOMETIMES IT MAY TAKE A LITTLE BIT MORE TIME)
SOME THINGS ARE PRE-MADE SOME THINGS ARE NOT
MADE TO ORDER
IF THE ITEM HAS MADE TO ORDER MARKED IN THE DESCRIPTION, THE ITEM WILL SHIP ONCE STOCK BECOMES AVAILABLE. MADE TO ORDER ITEMS USUALLY TAKE 2-4 WEEKS. THE ESTIMATED DELIVERY DATE WILL BE LISTED IN THE PRODUCT DESCRIPTION OF THE ITEM. YOU WILL RECEIVE AN EMAIL WITH TRACKING ONCE IT’S BEEN SHIPPED. PRE-ORDER SHIPPING DATES ARE SUBJECT TO DELAYS. MADE TO ORDER PRODUCTS ARE NOT ELIGIBLE FOR CANCELLATION OR REFUNDS.
WE ARE NOT LIABLE FOR ANY MISPLACED OR STOLEN PACKAGES. IF THE ADDRESS PROVIDED TO US UPON CHECKOUT MATCHES THE EXACT ADDRESS WE HAVE SHIPPED YOUR ORDER TO, AND YOUR TRACKING NUMBER READS AS SUCCESSFULLY SHIPPED - WE ARE NOT HELD RESPONSIBLE IF YOUR PACKAGE HAS BEEN MISPLACED. STOLEN / LOST PACKAGES ARE NON-REFUNDABLE. CERTAIN MISUNDERSTANDINGS MAY APPLY BUT EVIDENCE MUST BE RECORDED, PLEASE CONTACT
SUPPORT@SHINEONHEAVEN.COM AND WE WILL TRY OUR BEST TO ASSIST YOU WITH THIS MATTER.